Operations Agents

Dedicated capacity and resources provided by AI Ops Agents

Intelligent Data Onboarding

AI Form collects unstructured data and turns it into structured insights at scale

Workforce Management

Bring workforce together with diverse employee-facing services

Development Platform

Acho Studio is a low-code dev platform that turns data into business applications

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Zendesk Guide

Zendesk Guide is a cloud-based platform that provides knowledge management tools for businesses to create and manage help center content, FAQs, and community forums.

  • Users
  • Projects
  • Tasks
  • Chats
  • Files
  • Notifications
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AI Operation Agent
Company Data
Company Knowledge
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AI Decision Framework
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AI Operation Tools
Business Actions
Incident Reporting
Investigation
Root Cause Analysis
Corrective Action Implementation
Compliance Documentation

Use Zendesk Guide for your operation

Ad Spend Tracking

Monitor spending on ad platforms (Google Ads, Meta, LinkedIn) and compare ROI.

ModuleMarketing
EntityMarketing Budget / Expense
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Invoice

Issue billing documents to customers for goods or services provided.

ModuleFinance & Accounting
EntityInvoice
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Lead Generation

Capture potential customer information for sales follow-up and nurturing.

ModuleSales
EntityContact
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Sales Order Request

Initiate the purchase process based on a finalized quote or customer intent.

ModuleSales
EntitySales Order Request
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