Zendesk Guide is a cloud-based platform that provides knowledge management tools for businesses to create and manage help center content, FAQs, and community forums.
Schedule and manage blog posts, social media updates, and SEO-optimized content.
Conduct inspections during receiving, production, or packaging to ensure standards are met.
Test different subject lines, layouts, or call-to-actions to optimize marketing effectiveness.
Collect feedback from departing employees for retention and process improvement.