Operations Agents

Dedicated capacity and resources provided by AI Ops Agents

Intelligent Data Onboarding

AI Form collects unstructured data and turns it into structured insights at scale

Workforce Management

Bring workforce together with diverse employee-facing services

Development Platform

Acho Studio is a low-code dev platform that turns data into business applications

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Zendesk Guide

Zendesk Guide is a cloud-based platform that provides knowledge management tools for businesses to create and manage help center content, FAQs, and community forums.

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  • Users
  • Projects
  • Tasks
  • Chats
  • Files
  • Notifications
AI Operation Agent
Company Data
Company Knowledge
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AI Decision Framework
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AI Operation Tools
Business Actions
Survey Distribution
Feedback Collection
Sentiment Analysis
Follow-up on Feedback
Reporting & Analysis

Use Zendesk Guide for your operation

Lead Generation

Capture potential customer information for sales follow-up and nurturing.

ModuleSales
EntityContact
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Incident / Accident Report

Record safety incidents, near-misses, or workplace accidents for compliance and analysis.

ModuleOperations
EntityIncident
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Ad Spend Tracking

Monitor spending on ad platforms (Google Ads, Meta, LinkedIn) and compare ROI.

ModuleMarketing
EntityMarketing Budget / Expense
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Disciplinary Action

Record formal warnings or corrective actions taken against employees.

ModuleHuman Resources
EntityEmployee Record / Incident
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