Zendesk Guide is a cloud-based platform that provides knowledge management tools for businesses to create and manage help center content, FAQs, and community forums.
Initiate internal tasks or service requests for facilities, maintenance, or production work.
Conduct inspections during receiving, production, or packaging to ensure standards are met.
Capture potential customer information for sales follow-up and nurturing.
Gather new hire details, assign equipment, and initiate onboarding tasks.