Zendesk Guide is a cloud-based platform that provides knowledge management tools for businesses to create and manage help center content, FAQs, and community forums.
Plan, execute, and track multi-channel marketing campaigns (email, social, paid ads).
Initiate internal tasks or service requests for facilities, maintenance, or production work.
Conduct inspections during receiving, production, or packaging to ensure standards are met.
Schedule and manage blog posts, social media updates, and SEO-optimized content.