Zendesk Sunshine is a CRM platform built on AWS that allows you to create personalized experiences, capture every customer interaction, and build modern customer applications.
Capture potential customer information for sales follow-up and nurturing.
Record formal warnings or corrective actions taken against employees.
Request approval to purchase goods or services before creating a purchase order.
Submit and track PTO, sick leave, or other time-off requests, including approval workflow.
The complete infrastructure to deploy, audit, and evolve your AI agent workforce. Move from brittle code to validated outcomes.