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Zendesk Sunshine

Zendesk Sunshine is a CRM platform built on AWS that allows you to create personalized experiences, capture every customer interaction, and build modern customer applications.

AI Operation Agent

Company Data

Company Knowledge

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AI Decision Framework

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AI Operation Tools

Business Actions

Incident Documentation

Investigation

Action Planning

Employee Notification

Record Keeping

Use Zendesk Sunshine for your operation

Content/Post Management

Schedule and manage blog posts, social media updates, and SEO-optimized content.

Module:Marketing

Entity:Post / Blog / Social Content

Performance Review

Record and evaluate employee performance; can be linked to goals and review cycles.

Module:Human Resources

Entity:Employee

Credit Application

Apply for credit terms with vendors or financial institutions.

Module:Finance & Accounting

Entity:Custom Entity

Maintenance Request

Report and schedule repairs or preventive maintenance of equipment or infrastructure.

Module:Operations

Entity:Maintenance Request

Step into the future of LMS

Stop waiting months. Get your AI-native training module running before your coffee gets cold.