Zendesk Sunshine is a CRM platform built on AWS that allows you to create personalized experiences, capture every customer interaction, and build modern customer applications.
General inquiries or messages from prospects; starts the sales conversation.
Collect feedback from departing employees for retention and process improvement.
Capture potential customer information for sales follow-up and nurturing.
Promote webinars, trade shows, or conferences, and automate attendee follow-ups.
The complete infrastructure to deploy, audit, and evolve your AI agent workforce. Move from brittle code to validated outcomes.