Zendesk Sunshine is a CRM platform built on AWS that allows you to create personalized experiences, capture every customer interaction, and build modern customer applications.
Initiate the purchase process based on a finalized quote or customer intent.
Collect feedback on customer satisfaction to drive improvements and retention.
Initiate internal promotion, role updates, or department transfers.
Report and schedule repairs or preventive maintenance of equipment or infrastructure.
The complete infrastructure to deploy, audit, and evolve your AI agent workforce. Move from brittle code to validated outcomes.