Zendesk Sunshine is a CRM platform built on AWS that allows you to create personalized experiences, capture every customer interaction, and build modern customer applications.
Capture potential customer information for sales follow-up and nurturing.
Manage order returns, process returned goods, and update inventory accordingly.
Schedule and manage blog posts, social media updates, and SEO-optimized content.
Submit and track PTO, sick leave, or other time-off requests, including approval workflow.
The complete infrastructure to deploy, audit, and evolve your AI agent workforce. Move from brittle code to validated outcomes.