Zendesk Sunshine is a CRM platform built on AWS that allows you to create personalized experiences, capture every customer interaction, and build modern customer applications.
Propose new projects or request scope, schedule, or resource changes to active projects.
Track the allocation and return of tools, devices, or shared equipment.
Conduct inspections during receiving, production, or packaging to ensure standards are met.
Submit and track PTO, sick leave, or other time-off requests, including approval workflow.
The complete infrastructure to deploy, audit, and evolve your AI agent workforce. Move from brittle code to validated outcomes.