Zendesk Sunshine is a CRM platform built on AWS that allows you to create personalized experiences, capture every customer interaction, and build modern customer applications.
Collect detailed information from clients to create a formal customer record.
Submit and track PTO, sick leave, or other time-off requests, including approval workflow.
Measure conversions, bounce rates, and engagement for marketing landing pages.
Collect feedback from departing employees for retention and process improvement.
The complete infrastructure to deploy, audit, and evolve your AI agent workforce. Move from brittle code to validated outcomes.