Zendesk Sunshine is a CRM platform built on AWS that allows you to create personalized experiences, capture every customer interaction, and build modern customer applications.
Request payment from customers or initiate payment to vendors.
Record and evaluate employee performance; can be linked to goals and review cycles.
Allow employees to update personal, banking, or emergency contact details.
Collect feedback from departing employees for retention and process improvement.
The complete infrastructure to deploy, audit, and evolve your AI agent workforce. Move from brittle code to validated outcomes.