Zendesk Sunshine is a CRM platform built on AWS that allows you to create personalized experiences, capture every customer interaction, and build modern customer applications.
Log working hours, track attendance, and sync with payroll or billing.
Submit and track PTO, sick leave, or other time-off requests, including approval workflow.
Manage order returns, process returned goods, and update inventory accordingly.
Initiate internal tasks or service requests for facilities, maintenance, or production work.
The complete infrastructure to deploy, audit, and evolve your AI agent workforce. Move from brittle code to validated outcomes.