Zendesk Sunshine is a CRM platform built on AWS that allows you to create personalized experiences, capture every customer interaction, and build modern customer applications.
Initiate the purchase process based on a finalized quote or customer intent.
Gather new hire details, assign equipment, and initiate onboarding tasks.
General inquiries or messages from prospects; starts the sales conversation.
Automatically send follow-up emails or content based on lead behavior.
The complete infrastructure to deploy, audit, and evolve your AI agent workforce. Move from brittle code to validated outcomes.