Operations Agents

Dedicated capacity and resources provided by AI Ops Agents

Intelligent Data Onboarding

AI Form collects unstructured data and turns it into structured insights at scale

Workforce Management

Bring workforce together with diverse employee-facing services

Development Platform

Acho Studio is a low-code dev platform that turns data into business applications

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Operations Agents
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E-Commerce
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Zendesk Sunshine

Zendesk Sunshine is a CRM platform built on AWS that allows you to create personalized experiences, capture every customer interaction, and build modern customer applications.

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  • ObjectTypes
  • ObjectRecords
  • RelationshipTypes
  • RelationshipRecords
  • ObjectTypePolicies
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AI Operation Agent
Company Data
Company Knowledge
→
AI Decision Framework
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AI Operation Tools
Business Actions
Workflow Design
Content Integration
Trigger Setup
Lead Behavior Tracking
Performance Monitoring
Workflow Optimization

Use Zendesk Sunshine for your operation

Sales Order Request

Initiate the purchase process based on a finalized quote or customer intent.

ModuleSales
EntitySales Order Request
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Quote/Proposal Request

Allow prospects to formally request pricing or proposals for services/products.

ModuleSales
EntityQuote Request
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Job Application

Collect applicant information for open positions; supports screening and recruitment workflows.

ModuleHuman Resources
EntityCandidate
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Ad Spend Tracking

Monitor spending on ad platforms (Google Ads, Meta, LinkedIn) and compare ROI.

ModuleMarketing
EntityMarketing Budget / Expense
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