Zendesk Guide is a cloud-based platform that provides knowledge management tools for businesses to create and manage help center content, FAQs, and community forums.
Submit and track PTO, sick leave, or other time-off requests, including approval workflow.
Automatically send follow-up emails or content based on lead behavior.
General inquiries or messages from prospects; starts the sales conversation.
Collect emails and consent for marketing communication via newsletters and announcements.
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