Zendesk Sunshine is a CRM platform built on AWS that allows you to create personalized experiences, capture every customer interaction, and build modern customer applications.
Collect emails and consent for marketing communication via newsletters and announcements.
Allow employees to update personal, banking, or emergency contact details.
Initiate internal tasks or service requests for facilities, maintenance, or production work.
Propose new projects or request scope, schedule, or resource changes to active projects.