Zendesk Sunshine is a CRM platform built on AWS that allows you to create personalized experiences, capture every customer interaction, and build modern customer applications.
Automatically send follow-up emails or content based on lead behavior.
Manage order returns, process returned goods, and update inventory accordingly.
Submit and track employee or departmental expenses for reimbursement or accounting.
Collect feedback from departing employees for retention and process improvement.
The complete infrastructure to deploy, audit, and evolve your AI agent workforce. Move from brittle code to validated outcomes.