Zendesk Sunshine is a CRM platform built on AWS that allows you to create personalized experiences, capture every customer interaction, and build modern customer applications.
Request and approve budgets for projects, departments, or initiatives.
Track the allocation and return of tools, devices, or shared equipment.
Record and evaluate employee performance; can be linked to goals and review cycles.
Log working hours, track attendance, and sync with payroll or billing.
The complete infrastructure to deploy, audit, and evolve your AI agent workforce. Move from brittle code to validated outcomes.