Aden

Zendesk Sunshine

Zendesk Sunshine is a CRM platform built on AWS that allows you to create personalized experiences, capture every customer interaction, and build modern customer applications.

AI Operation Agent

Company Data

Company Knowledge

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AI Decision Framework

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AI Operation Tools

Business Actions

Incident Reporting

Investigation

Root Cause Analysis

Corrective Action Implementation

Compliance Documentation

Use Zendesk Sunshine for your operation

Inventory Request / Requisition

Request stock replenishment or internal transfer of materials between departments.

ModuleOperations

EntityInventory Adjustment

Purchase Requisition

Request approval to purchase goods or services before creating a purchase order.

ModuleFinance & Accounting

EntityPurchase Orders

Ad Spend Tracking

Monitor spending on ad platforms (Google Ads, Meta, LinkedIn) and compare ROI.

ModuleMarketing

EntityMarketing Budget / Expense

Customer Feedback/Survey (e.g., Net Promoter Score)

Collect feedback on customer satisfaction to drive improvements and retention.

ModuleSales

EntityCustomer Engagement