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Zendesk Sunshine

Zendesk Sunshine is a CRM platform built on AWS that allows you to create personalized experiences, capture every customer interaction, and build modern customer applications.

AI Operation Agent

Company Data

Company Knowledge

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AI Decision Framework

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AI Operation Tools

Business Actions

Persona Research

Persona Creation

Persona Refinement

Audience Segmentation

Content Personalization

Use Zendesk Sunshine for your operation

Employee Onboarding

Gather new hire details, assign equipment, and initiate onboarding tasks.

Module:Human Resources

Entity:Employee

Ad Spend Tracking

Monitor spending on ad platforms (Google Ads, Meta, LinkedIn) and compare ROI.

Module:Marketing

Entity:Marketing Budget / Expense

Purchase Order

Initiate and manage procurement of goods or services from suppliers.

Module:Operations

Entity:Purchase Orders

Content/Post Management

Schedule and manage blog posts, social media updates, and SEO-optimized content.

Module:Marketing

Entity:Post / Blog / Social Content

Step into the future of LMS

Stop waiting months. Get your AI-native training module running before your coffee gets cold.