Twilio is a cloud communications platform that allows software developers to programmatically make and receive phone calls, send and receive text messages, and perform other communication functions using its web service APIs.
Record formal warnings or corrective actions taken against employees.
Manage order returns, process returned goods, and update inventory accordingly.
Collect feedback on customer satisfaction to drive improvements and retention.
Plan, execute, and track multi-channel marketing campaigns (email, social, paid ads).