Operations Agents

Dedicated capacity and resources provided by AI Ops Agents

Intelligent Data Onboarding

AI Form collects unstructured data and turns it into structured insights at scale

Workforce Management

Bring workforce together with diverse employee-facing services

Development Platform

Acho Studio is a low-code dev platform that turns data into business applications

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Operations Agents
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SolarWinds Service Desk logo

SolarWinds Service Desk

SolarWinds Service Desk is a cloud-based help desk and IT service management solution designed to streamline IT support processes and improve end-user satisfaction.

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  • Tickets
  • Users
  • Groups
  • Assets
  • Categories
  • Servicelevelagreements
  • Tasks
  • Holidays
  • Attachments
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AI Operation Agent
Company Data
Company Knowledge
→
AI Decision Framework
→
AI Operation Tools
Business Actions
Invoice Generation
Invoice Review & Approval
Invoice Distribution
Payment Tracking
Account Reconciliation

Use SolarWinds Service Desk for your operation

Customer Feedback/Survey (e.g., Net Promoter Score)

Collect feedback on customer satisfaction to drive improvements and retention.

ModuleSales
EntityCustomer Engagement
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Lead Generation

Capture potential customer information for sales follow-up and nurturing.

ModuleSales
EntityContact
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Damaged/Expired Goods Report

Report unusable stock and remove it from inventory.

ModuleInventory Management
EntityInventory Adjustment / Incident
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Landing Page Performance Tracking

Measure conversions, bounce rates, and engagement for marketing landing pages.

ModuleMarketing
EntityCampaign Analytics / Web Tracking
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