Operations Agents

Dedicated capacity and resources provided by AI Ops Agents

Intelligent Data Onboarding

AI Form collects unstructured data and turns it into structured insights at scale

Workforce Management

Bring workforce together with diverse employee-facing services

Development Platform

Acho Studio is a low-code dev platform that turns data into business applications

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Operations Agents
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SolarWinds Service Desk logo

SolarWinds Service Desk

SolarWinds Service Desk is a cloud-based help desk and IT service management solution designed to streamline IT support processes and improve end-user satisfaction.

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  • Tickets
  • Users
  • Groups
  • Assets
  • Categories
  • Servicelevelagreements
  • Tasks
  • Holidays
  • Attachments
  • Comments
AI Operation Agent
Company Data
Company Knowledge
→
AI Decision Framework
→
AI Operation Tools
Business Actions
Registration Capture
Attendee Confirmation
Reminder Communication
Post-Event Follow-up
Attendee List Management

Use SolarWinds Service Desk for your operation

Leave / Time-Off Request

Submit and track PTO, sick leave, or other time-off requests, including approval workflow.

ModuleHuman Resources
EntityTime-Off Request
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Inventory Count / Audit

Periodic reconciliation of physical stock with system records.

ModuleInventory Management
EntityInventory Count / Cycle Count
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Credit Application

Apply for credit terms with vendors or financial institutions.

ModuleFinance & Accounting
EntityCustom Entity
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Quote/Proposal Request

Allow prospects to formally request pricing or proposals for services/products.

ModuleSales
EntityQuote Request
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