Operations Agents

Dedicated capacity and resources provided by AI Ops Agents

Intelligent Data Onboarding

AI Form collects unstructured data and turns it into structured insights at scale

Workforce Management

Bring workforce together with diverse employee-facing services

Development Platform

Acho Studio is a low-code dev platform that turns data into business applications

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SolarWinds Service Desk logo

SolarWinds Service Desk

SolarWinds Service Desk is a cloud-based help desk and IT service management solution designed to streamline IT support processes and improve end-user satisfaction.

  • Tickets
  • Users
  • Groups
  • Assets
  • Categories
  • Servicelevelagreements
  • Tasks
  • Holidays
  • Attachments
  • Comments
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AI Operation Agent
Company Data
Company Knowledge
→
AI Decision Framework
→
AI Operation Tools
Business Actions
Checklist Assignment
Task Execution
Completion Verification
Anomaly Reporting
Performance Monitoring

Use SolarWinds Service Desk for your operation

Invoice

Issue billing documents to customers for goods or services provided.

ModuleFinance & Accounting
EntityInvoice
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Job Application

Collect applicant information for open positions; supports screening and recruitment workflows.

ModuleHuman Resources
EntityCandidate
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Maintenance Request

Report and schedule repairs or preventive maintenance of equipment or infrastructure.

ModuleOperations
EntityMaintenance Request
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Lead Generation

Capture potential customer information for sales follow-up and nurturing.

ModuleSales
EntityContact
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