SolarWinds Service Desk is a cloud-based help desk and IT service management solution designed to streamline IT support processes and improve end-user satisfaction.
Track completed trainings, certifications, and continuing education records.
Submit and track PTO, sick leave, or other time-off requests, including approval workflow.
Initiate internal promotion, role updates, or department transfers.
Initiate the purchase process based on a finalized quote or customer intent.