Marchex is a conversational marketing and analytics platform that helps businesses understand and optimize their customer interactions across multiple channels, including calls, texts, chats, and social media.
Automatically send follow-up emails or content based on lead behavior.
Submit and track PTO, sick leave, or other time-off requests, including approval workflow.
Collect feedback from departing employees for retention and process improvement.
Initiate the purchase process based on a finalized quote or customer intent.