Marchex is a conversational marketing and analytics platform that helps businesses understand and optimize their customer interactions across multiple channels, including calls, texts, chats, and social media.
Record and evaluate employee performance; can be linked to goals and review cycles.
Record safety incidents, near-misses, or workplace accidents for compliance and analysis.
Automatically send follow-up emails or content based on lead behavior.
Report and schedule repairs or preventive maintenance of equipment or infrastructure.