Integrations Directory
Marchex logo

Marchex

Marchex is a conversational marketing and analytics platform that helps businesses understand and optimize their customer interactions across multiple channels, including calls, texts, chats, and social media.

  • Customer interactions
  • Call recordings
  • Chat transcripts
  • Social media posts
  • Customer sentiment
  • Agent performance
Marchex logo
AI Operation Agent
Company Data
Company Knowledge
AI Decision Framework
AI Operation Tools
Business Actions
Request Submission
Approval Workflow
Compensation Adjustment
System Update
Communication to Employee

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