Freshworks is a cloud-based customer relationship management (CRM) platform that helps businesses manage their customer interactions across sales, marketing, and support.
Initiate internal tasks or service requests for facilities, maintenance, or production work.
Submit receipts for expense reimbursement or record-keeping.
Promote webinars, trade shows, or conferences, and automate attendee follow-ups.
Collect applicant information for open positions; supports screening and recruitment workflows.