Next-gen automation platform for your business
Freshworks is a cloud-based customer relationship management (CRM) platform that helps businesses manage their customer interactions across sales, marketing, and support.
Capture potential customer information for sales follow-up and nurturing.
Allow users to request product demos or free trials, signaling strong buying intent.
Collect emails and consent for marketing communication via newsletters and announcements.
Record and evaluate employee performance; can be linked to goals and review cycles.
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