Capsule is a cloud-based customer relationship management (CRM) software designed to help small and medium-sized businesses manage their contacts, leads, tasks, sales pipelines, and communication in one centralized platform.
Initiate internal tasks or service requests for facilities, maintenance, or production work.
Allow users to request product demos or free trials, signaling strong buying intent.
Create and refine target personas for personalized marketing efforts.
Initiate internal promotion, role updates, or department transfers.