Capsule is a cloud-based customer relationship management (CRM) software designed to help small and medium-sized businesses manage their contacts, leads, tasks, sales pipelines, and communication in one centralized platform.
Collect feedback on customer satisfaction to drive improvements and retention.
Collect feedback from departing employees for retention and process improvement.
Allow users to request product demos or free trials, signaling strong buying intent.
Collect applicant information for open positions; supports screening and recruitment workflows.