Capsule is a cloud-based customer relationship management (CRM) software designed to help small and medium-sized businesses manage their contacts, leads, tasks, sales pipelines, and communication in one centralized platform.
Collect detailed information from clients to create a formal customer record.
Propose new projects or request scope, schedule, or resource changes to active projects.
Record formal warnings or corrective actions taken against employees.
Collect feedback on customer satisfaction to drive improvements and retention.