Zendesk Support
Zendesk Support is a support ticketing system designed to help its customers track, prioritize, and solve customer support interactions across any channel.
- Tickets
- Ticket Audits
- Ticket Comments
- Ticket Metrics
- Satisfaction Ratings
- SLA Policies
Use Zendesk Support for your operation
Facility Access Request
Request and manage employee or vendor access to specific physical locations.
Maintenance Request
Report and schedule repairs or preventive maintenance of equipment or infrastructure.
Job Application
Collect applicant information for open positions; supports screening and recruitment workflows.
Training & Certification
Track completed trainings, certifications, and continuing education records.