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Zendesk Support
Zendesk Support is a support ticketing system designed to help its customers track, prioritize, and solve customer support interactions across any channel.
- Tickets
- Ticket Audits
- Ticket Comments
- Ticket Metrics
- Satisfaction Ratings
- SLA Policies
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Your Business Process
Use Zendesk Support for your operation
Job Application
Collect applicant information for open positions; supports screening and recruitment workflows.
Module:Human Resources
Entity:Candidate
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Sales Order Request
Initiate the purchase process based on a finalized quote or customer intent.
Module:Sales
Entity:Sales Order Request
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Expense Reimbursement
Submit business-related expenses for approval and reimbursement.
Module:Human Resources
Entity:Expense Request
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Project Initiation / Change Request
Propose new projects or request scope, schedule, or resource changes to active projects.
Module:Operations
Entity:Project
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