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Zendesk Support
Zendesk Support is a support ticketing system designed to help its customers track, prioritize, and solve customer support interactions across any channel.
- Tickets
- Ticket Audits
- Ticket Comments
- Ticket Metrics
- Satisfaction Ratings
- SLA Policies
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Leave / Time-Off Request
Submit and track PTO, sick leave, or other time-off requests, including approval workflow.
Module:Human Resources
Entity:Time-Off Request
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Facility Access Request
Request and manage employee or vendor access to specific physical locations.
Module:Operations
Entity:Access Control
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Invoice
Issue billing documents to customers for goods or services provided.
Module:Finance & Accounting
Entity:Invoice
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Stock Adjustment
Record increases or decreases in stock due to loss, damage, cycle counts, etc.
Module:Inventory Management
Entity:Inventory Adjustment
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