Help Scout
Help Scout is a customer service software that enables businesses to communicate with their customers through multiple channels and provide personalized support.
- Conversations
- Customers
- Mailboxes
- Tags
- Users
Use Help Scout for your operation
Maintenance Request
Report and schedule repairs or preventive maintenance of equipment or infrastructure.
Daily Operations Checklist
Ensure daily tasks are completed consistently in areas like safety, production, or logistics.
Customer Feedback/Survey (e.g., Net Promoter Score)
Collect feedback on customer satisfaction to drive improvements and retention.
Incident / Accident Report
Record safety incidents, near-misses, or workplace accidents for compliance and analysis.