Freshworks
Freshworks is a cloud-based customer relationship management (CRM) platform that helps businesses manage their customer interactions across sales, marketing, and support.
- Customers
- Leads
- Contacts
- Accounts
- Opportunities
- Cases
- Tickets
- Chats
- Emails
- Calls
Use Freshworks for your operation
Sales Order Request
Initiate the purchase process based on a finalized quote or customer intent.
Inventory Count / Audit
Periodic reconciliation of physical stock with system records.
Landing Page Performance Tracking
Measure conversions, bounce rates, and engagement for marketing landing pages.
Exit Interview
Collect feedback from departing employees for retention and process improvement.