Freshworks
Freshworks is a cloud-based customer relationship management (CRM) platform that helps businesses manage their customer interactions across sales, marketing, and support.
- Customers
- Leads
- Contacts
- Accounts
- Opportunities
- Cases
- Tickets
- Chats
- Emails
- Calls
Use Freshworks for your operation
Maintenance Request
Report and schedule repairs or preventive maintenance of equipment or infrastructure.
Incident / Accident Report
Record safety incidents, near-misses, or workplace accidents for compliance and analysis.
Employee Information Update
Allow employees to update personal, banking, or emergency contact details.
Leave / Time-Off Request
Submit and track PTO, sick leave, or other time-off requests, including approval workflow.