Freshworks
Freshworks is a cloud-based customer relationship management (CRM) platform that helps businesses manage their customer interactions across sales, marketing, and support.
- Customers
- Leads
- Contacts
- Accounts
- Opportunities
- Cases
- Tickets
- Chats
- Emails
- Calls
Use Freshworks for your operation
Promotion / Role Change Request
Initiate internal promotion, role updates, or department transfers.
Stock Adjustment
Record increases or decreases in stock due to loss, damage, cycle counts, etc.
Facility Access Request
Request and manage employee or vendor access to specific physical locations.
Customer Persona Management
Create and refine target personas for personalized marketing efforts.