Zendesk Sunshine is a CRM platform built on AWS that allows you to create personalized experiences, capture every customer interaction, and build modern customer applications.
Collect emails and consent for marketing communication via newsletters and announcements.
Test different subject lines, layouts, or call-to-actions to optimize marketing effectiveness.
Record inbound and outbound shipments, update inventory accordingly.
Initiate internal tasks or service requests for facilities, maintenance, or production work.