Zendesk Guide is a cloud-based platform that provides knowledge management tools for businesses to create and manage help center content, FAQs, and community forums.
Plan, execute, and track multi-channel marketing campaigns (email, social, paid ads).
Automatically send follow-up emails or content based on lead behavior.
Propose new projects or request scope, schedule, or resource changes to active projects.
Report workplace incidents or accidents for investigation and safety compliance.