Zendesk Guide is a cloud-based platform that provides knowledge management tools for businesses to create and manage help center content, FAQs, and community forums.
Collect emails and consent for marketing communication via newsletters and announcements.
Plan, execute, and track multi-channel marketing campaigns (email, social, paid ads).
Collect feedback on customer satisfaction to drive improvements and retention.
Record safety incidents, near-misses, or workplace accidents for compliance and analysis.