Operations Agents

Dedicated capacity and resources provided by AI Ops Agents

Intelligent Data Onboarding

AI Form collects unstructured data and turns it into structured insights at scale

Workforce Management

Bring workforce together with diverse employee-facing services

Development Platform

Acho Studio is a low-code dev platform that turns data into business applications

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Operations Agents
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SolarWinds Service Desk logo

SolarWinds Service Desk

SolarWinds Service Desk is a cloud-based help desk and IT service management solution designed to streamline IT support processes and improve end-user satisfaction.

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  • Tickets
  • Users
  • Groups
  • Assets
  • Categories
  • Servicelevelagreements
  • Tasks
  • Holidays
  • Attachments
  • Comments
AI Operation Agent
Company Data
Company Knowledge
→
AI Decision Framework
→
AI Operation Tools
Business Actions
Goal Setting
Self-Assessment Submission
Manager Review Completion
Feedback Session
Performance Documentation
Goal Alignment

Use SolarWinds Service Desk for your operation

Lead Nurture Workflow

Automatically send follow-up emails or content based on lead behavior.

ModuleMarketing
EntityMarketing Automation / Workflow
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Ad Spend Tracking

Monitor spending on ad platforms (Google Ads, Meta, LinkedIn) and compare ROI.

ModuleMarketing
EntityMarketing Budget / Expense
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Quote/Proposal Request

Allow prospects to formally request pricing or proposals for services/products.

ModuleSales
EntityQuote Request
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Exit Interview

Collect feedback from departing employees for retention and process improvement.

ModuleHuman Resources
EntityEmployee
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