SolarWinds Service Desk is a cloud-based help desk and IT service management solution designed to streamline IT support processes and improve end-user satisfaction.
Manage order returns, process returned goods, and update inventory accordingly.
Allow users to request product demos or free trials, signaling strong buying intent.
Submit and track PTO, sick leave, or other time-off requests, including approval workflow.
Collect feedback on customer satisfaction to drive improvements and retention.