Operations Agents

Dedicated capacity and resources provided by AI Ops Agents

Intelligent Data Onboarding

AI Form collects unstructured data and turns it into structured insights at scale

Workforce Management

Bring workforce together with diverse employee-facing services

Development Platform

Acho Studio is a low-code dev platform that turns data into business applications

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Operations Agents
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Medallia

Medallia provides customer and employee experience management software that helps businesses collect feedback, insights and drive continuous improvement.

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  • Customers
  • Leads
  • Contacts
  • Campaigns
  • Emails
  • Sales Orders
AI Operation Agent
Company Data
Company Knowledge
→
AI Decision Framework
→
AI Operation Tools
Business Actions
Return Authorization
Goods Receipt & Inspection
Refund/Credit Processing
Inventory Re-entry/Disposal
Customer Communication

Use Medallia for your operation

Shipping / Receiving

Record inbound and outbound shipments, update inventory accordingly.

ModuleOperations
EntityInventory Adjustment
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Customer Feedback/Survey (e.g., Net Promoter Score)

Collect feedback on customer satisfaction to drive improvements and retention.

ModuleSales
EntityCustomer Engagement
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Leave / Time-Off Request

Submit and track PTO, sick leave, or other time-off requests, including approval workflow.

ModuleHuman Resources
EntityTime-Off Request
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Job Application

Collect applicant information for open positions; supports screening and recruitment workflows.

ModuleHuman Resources
EntityCandidate
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