Marchex is a conversational marketing and analytics platform that helps businesses understand and optimize their customer interactions across multiple channels, including calls, texts, chats, and social media.
Plan, execute, and track multi-channel marketing campaigns (email, social, paid ads).
Record formal warnings or corrective actions taken against employees.
Capture potential customer information for sales follow-up and nurturing.
Monitor spending on ad platforms (Google Ads, Meta, LinkedIn) and compare ROI.