Marchex is a conversational marketing and analytics platform that helps businesses understand and optimize their customer interactions across multiple channels, including calls, texts, chats, and social media.
Record and evaluate employee performance; can be linked to goals and review cycles.
Conduct inspections during receiving, production, or packaging to ensure standards are met.
Collect detailed information from clients to create a formal customer record.
Log working hours, track attendance, and sync with payroll or billing.