Marchex is a conversational marketing and analytics platform that helps businesses understand and optimize their customer interactions across multiple channels, including calls, texts, chats, and social media.
Plan, execute, and track multi-channel marketing campaigns (email, social, paid ads).
General inquiries or messages from prospects; starts the sales conversation.
Record and evaluate employee performance; can be linked to goals and review cycles.
Allow prospects to formally request pricing or proposals for services/products.
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