Marchex is a conversational marketing and analytics platform that helps businesses understand and optimize their customer interactions across multiple channels, including calls, texts, chats, and social media.
Collect feedback on customer satisfaction to drive improvements and retention.
Plan, execute, and track multi-channel marketing campaigns (email, social, paid ads).
Request and approve budgets for projects, departments, or initiatives.
Monitor spending on ad platforms (Google Ads, Meta, LinkedIn) and compare ROI.