Marchex is a conversational marketing and analytics platform that helps businesses understand and optimize their customer interactions across multiple channels, including calls, texts, chats, and social media.
General inquiries or messages from prospects; starts the sales conversation.
Initiate the purchase process based on a finalized quote or customer intent.
Record increases or decreases in stock due to loss, damage, cycle counts, etc.
Request payment from customers or initiate payment to vendors.
The complete infrastructure to deploy, audit, and evolve your AI agent workforce. Move from brittle code to validated outcomes.