Operations Agents

Dedicated capacity and resources provided by AI Ops Agents

Intelligent Data Onboarding

AI Form collects unstructured data and turns it into structured insights at scale

Workforce Management

Bring workforce together with diverse employee-facing services

Development Platform

Acho Studio is a low-code dev platform that turns data into business applications

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Operations Agents
Intelligent Data Onboarding
Workforce Management
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Contracting
E-Commerce
Professional Services
Resources
Blog
Integrations
Business Processes
Documentation
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Integrations Directory
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Harmonic

Harmonic is a leading technology company that offers video delivery and broadband solutions to businesses in the media and entertainment industries.

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  • Users
  • Projects
  • Tasks
  • Chats
  • Files
  • Notifications
AI Operation Agent
Company Data
Company Knowledge
→
AI Decision Framework
→
AI Operation Tools
Business Actions
Return Authorization
Goods Receipt & Inspection
Refund/Credit Processing
Inventory Re-entry/Disposal
Customer Communication

Use Harmonic for your operation

Customer Inquiry

General inquiries or messages from prospects; starts the sales conversation.

ModuleSales
EntityContact
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Customer Feedback/Survey (e.g., Net Promoter Score)

Collect feedback on customer satisfaction to drive improvements and retention.

ModuleSales
EntityCustomer Engagement
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Training & Certification

Track completed trainings, certifications, and continuing education records.

ModuleHuman Resources
EntityEmployee Training
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Ad Spend Tracking

Monitor spending on ad platforms (Google Ads, Meta, LinkedIn) and compare ROI.

ModuleMarketing
EntityMarketing Budget / Expense
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