Freshservice is an internal IT helpdesk and service management platform that helps modern organizations simplify and automate their internal IT operations.
Capture potential customer information for sales follow-up and nurturing.
Allow users to request product demos or free trials, signaling strong buying intent.
Submit and track PTO, sick leave, or other time-off requests, including approval workflow.
Propose new projects or request scope, schedule, or resource changes to active projects.