Capsule is a cloud-based customer relationship management (CRM) software designed to help small and medium-sized businesses manage their contacts, leads, tasks, sales pipelines, and communication in one centralized platform.
Manage order returns, process returned goods, and update inventory accordingly.
Conduct inspections during receiving, production, or packaging to ensure standards are met.
Allow employees to update personal, banking, or emergency contact details.
Collect feedback on customer satisfaction to drive improvements and retention.
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