OpsGenie is a modern incident management tool that empowers DevOps teams to respond to incidents and resolve them quickly with real-time alerts, on-call schedules, and collaboration features.
General inquiries or messages from prospects; starts the sales conversation.
Capture potential customer information for sales follow-up and nurturing.
Collect feedback on customer satisfaction to drive improvements and retention.
Record and evaluate employee performance; can be linked to goals and review cycles.