Zendesk Guide is a cloud-based platform that provides knowledge management tools for businesses to create and manage help center content, FAQs, and community forums.
General inquiries or messages from prospects; starts the sales conversation.
Initiate internal tasks or service requests for facilities, maintenance, or production work.
Conduct inspections during receiving, production, or packaging to ensure standards are met.
Initiate internal promotion, role updates, or department transfers.
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