Marchex
Marchex is a conversational marketing and analytics platform that helps businesses understand and optimize their customer interactions across multiple channels, including calls, texts, chats, and social media.
- Customer interactions
- Call recordings
- Chat transcripts
- Social media posts
- Customer sentiment
- Agent performance
Use Marchex for your operation
Stock Reservation
Reserve inventory for specific sales or production orders.
Event Promotion & Follow-up
Promote webinars, trade shows, or conferences, and automate attendee follow-ups.
Project Initiation / Change Request
Propose new projects or request scope, schedule, or resource changes to active projects.
Incident / Accident Report
Record safety incidents, near-misses, or workplace accidents for compliance and analysis.