Marchex
Marchex is a conversational marketing and analytics platform that helps businesses understand and optimize their customer interactions across multiple channels, including calls, texts, chats, and social media.
- Customer interactions
- Call recordings
- Chat transcripts
- Social media posts
- Customer sentiment
- Agent performance
Use Marchex for your operation
Payment Request
Request payment from customers or initiate payment to vendors.
Content/Post Management
Schedule and manage blog posts, social media updates, and SEO-optimized content.
Event Promotion & Follow-up
Promote webinars, trade shows, or conferences, and automate attendee follow-ups.
Travel Authorization
Request and approve business travel, including estimated costs and itinerary.