Marchex
Marchex is a conversational marketing and analytics platform that helps businesses understand and optimize their customer interactions across multiple channels, including calls, texts, chats, and social media.
- Customer interactions
- Call recordings
- Chat transcripts
- Social media posts
- Customer sentiment
- Agent performance
Use Marchex for your operation
Performance Review
Record and evaluate employee performance; can be linked to goals and review cycles.
Damaged/Expired Goods Report
Report unusable stock and remove it from inventory.
Client Registration
Collect detailed information from clients to create a formal customer record.
Stock Disposal Request
Request and document the removal or destruction of obsolete, damaged, or expired inventory.