Zendesk Guide is a cloud-based platform that provides knowledge management tools for businesses to create and manage help center content, FAQs, and community forums.
Submit and track PTO, sick leave, or other time-off requests, including approval workflow.
Capture potential customer information for sales follow-up and nurturing.
Initiate the purchase process based on a finalized quote or customer intent.
Schedule and manage blog posts, social media updates, and SEO-optimized content.
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